To be successful and move ahead in his or her career, a manager must understand how to manage people, including motivating workers and coordinating their activities. This course will explain how the goals, empowerment, measurement system of management can be employed and how organization structures differ. The course will also cover the difficulty of discipline while trying to maintain momentum.
Topics Covered:
- Effective communications
- The power of empowerment
- Building high performance teams
- Effective conflict resolution
- Managing change
- Embracing diversity
After completing this course, you should be able to:
- Define leadership and explain its importance
- Discuss some of the better-known leadership theories
- Distinguish leadership from management and administration
- Explain the role of ethics in leadership
- Discuss the positives and negatives surrounding charismatic leadership
- Recognize the importance of training, learning, and role-playing in leadership
- Discuss the seven bases for leadership
- Explain why formal authority alone does not guarantee leadership
- Discuss the nine key qualities for leadership
- Identify the five central skills needed for effective leadership and explain ways to strengthen or develop those skills in a leader
- Understand your own attitudes toward empowering management
- Explain how a GEM (goals, empowerment, measurement) approach to managing works in practice
- Describe the major organizational structures and the differences between them
- Explain the different factors that motivate workers and how a manager can use them to improve employee performance
- Discuss the challenges of discipline and how a manager should deal with such situations
- Identify the defining characteristics, benefits, and unique challenges of empowered teams
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