Free Goodwill Hospitality Training Classes Start Thursday

Learn the advantages of working in hospitality, the local job opportunities available, as well as duties of jobs at Goodwill's free hospitality training classes, starting Thursday (Sept. 19) at the Bryant Career Center, 5914 Hwy. 5, Bryant.

Swiss hospitality training in India

The world’s oldest hospitality management institute, Ecole hoteliere de Lausanne, has set up a 67,000 square feet campus in India to take advantage of the growing demand for skilled professionals in the Indian hospitality sector.

Leadership and Management Training Program

Leadership is the key element for success in all organizations. Managers and supervisors are responsible for directly leading their diverse teams while maintaining high levels of productivity and employee satisfaction. This engaging seminar focuses on helping you understand and embrace leadership qualities and behaviors that have proven to be successful in our ever changing workplace.
To be successful and move ahead in his or her career, a manager must understand how to manage people, including motivating workers and coordinating their activities. This course will explain how the goals, empowerment, measurement system of management can be employed and how organization structures differ. The course will also cover the difficulty of discipline while trying to maintain momentum.

Customer Service Management Training Courses

Our customer service training courses are inspirational, enjoyable and successful, elevating delegates and their organisations to greater business effectiveness.

Providing excellent customer service means delivering a service experience that goes well beyond the expectations of your clients enticing them to return for more and become an ambassador for your brand. Research shows that an average business spends six times more to attract new customers than to keep old ones and a dissatisfied customer tells anywhere from 8 – 20 people (word of mouth and not electronic communications).

Hospitality Marketing Management Program

Take a marketing initiative from concept to executable plan. Create campaigns to convert prospects into customers. Take a marketing initiative from concept to executable plan. Gather and analyze data, identify strategic opportunities, and develop campaigns to convert prospects into paying customers.

Food, Wine and Beverage Management Program

If food, wine and beverages are your passion and you have a strong penchant for leading a team, then the field of food and beverage management could well be for you. This fast-paced environment needs individuals at the top of their game, with a fundamental knowledge of all areas of the industry. So if you’ve got the flair, ambition and ability to succeed in a multi-faceted area of employment, then the first thing you need to ensure is that you develop and improve your skillset. By doing this you’ll be preparing yourself in the best way possible to succeed in an environment that offers a virtually endless choice of pathways and specialties, not to mention working in one of the most fashionable of all industries in today’s marketplace.

Culinary Innovation and Food Technology Program

Swiss Hospitality Training has a solid national reputation as a culinary and fermentation science leader. This program uses the expertise to drive students to succeed in the food science field.